Privacy Policy
LevelUp Casino handles personal data with precision and purpose. Nothing is collected without a clear reason, and every measure applied is designed to protect your information effectively.
Information We Collect
Data collection at LevelUp covers:
- Personal identifiers: name, date of birth, address
- Contact information: email and phone number
- Financial information: payment methods, deposit and withdrawal history
- Technical data: IP address, browser type, device identifiers, session timestamps
- Verification documents: ID copies and address proof during KYC review
How We Use Your Information
Collected data serves defined operational purposes only:
- Registering and maintaining your player account
- Executing secure financial transactions
- Fulfilling KYC and AML obligations under our gaming license
- Running the LevelUp VIP Comp Point loyalty program
- Investigating support requests and formal complaints
Third-Party Data Sharing
Data is shared only where operationally necessary:
- Payment processors: Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, Neosurf, MiFinity
- KYC verification services for identity and age confirmation
- Cloud infrastructure providers for secure data hosting
No personal data is sold to advertisers, data brokers, or any unrelated party.
Your Data Protection Rights
You have the right to access, correct, or request deletion of your personal data at any time. Marketing consent may be withdrawn without affecting your account. All requests are handled through our support team — confidentially and without delay.